FAQ
Recently, scam incidents have been on the rise across Telegram groups. To protect your assets and personal information, we strongly advise all users to stay vigilant and avoid falling victim to fraud. Below are some of the most common scam tactics—please read carefully and be aware of potential risks:
1. Private Messages from Strangers Aiming to Steal Funds or Personal Data
You may receive unsolicited messages on Telegram from strangers promoting suspicious projects, asking you to transfer funds, or urging you to download unknown apps. These are often scams that can lead to financial loss or data theft.
In addition, unknown links or files—especially those disguised as “official announcements” or highlighted in alarming colors—may contain malware or viruses. Do not click or download anything from unverified sources.
How to protect yourself:
Never trust private messages from unknown users. Block and report them if necessary.
Be extremely cautious with links or files sent by strangers. Avoid clicking or downloading unless they are from official sources.
2. Scammers Impersonating Official Staff
Scammers may pretend to be platform representatives and message you privately after you post questions in official groups. They may claim they can help you claim rewards, remove account restrictions, or resolve issues—only to trick you into sharing sensitive information.
How to protect yourself:
Official staff will never reach out to you via private message first. Always verify identities through admin tags in the official group.
Anyone claiming to remove account restrictions or offer special assistance privately is a scammer—do not engage.
Our team will never ask for your password, SMS or email verification code, or Google Authenticator code. If you encounter such requests, please verify through our official support channel.
👉 CoinW Official Verification Portal
CoinW Official Verification - APP
CoinW Official Verification – Web
3. Fake Official Groups and Investment Scams
If you are added to unfamiliar groups—such as “futures groups” or “staking/DeFi groups” —do not trust them. These groups often consist of bots or fake users and promote fake projects like “token swaps,” “withdraw-to-earn,” or “scan to claim airdrops.”
How to stay safe:
Any unsolicited messages promoting investments, airdrops, or guaranteed profits are scams.
Do not join or trust groups promising “stable high returns,” “arbitrage strategies,” or “swap earnings.”
Avoid clicking links or following instructions from unknown sources.
4. Scams Through Private OTC (Over-the-Counter) Trades
If you plan to buy or sell USDT or others crypto currency, please avoid private or unofficial transactions. Scammers may contact you with offers to buy at high prices or sell below market value, sometimes claiming to be “official representatives.”
How to stay safe:
Never engage in private crypto trades with unverified individuals.
Always use trusted, official trading platforms for buying and selling.
5. Illegal or Suspicious Content
If someone shares inappropriate images or videos, advertises shady projects, promotes gambling, or offers illegal services such as “stealing coins,” or “black market coins,” do not engage or respond.
How to stay safe:
Immediately block the sender and report them to group admins by tagging @admin or using the platform’s report function.
Let’s Work Together to Keep Telegram Safe
Protect yourself and others by staying vigilant. Only trust official groups, verified admins, and secure platforms. When in doubt—don’t click, don’t trust, and always verify through official channels.
Recently, scam incidents have been on the rise across Telegram groups. To protect your assets and personal information, we strongly advise all users to stay vigilant and avoid falling victim to fraud. Below are some of the most common scam tactics—please read carefully and be aware of potential risks:
1. Private Messages from Strangers Aiming to Steal Funds or Personal Data
You may receive unsolicited messages on Telegram from strangers promoting suspicious projects, asking you to transfer funds, or urging you to download unknown apps. These are often scams that can lead to financial loss or data theft.
In addition, unknown links or files—especially those disguised as “official announcements” or highlighted in alarming colors—may contain malware or viruses. Do not click or download anything from unverified sources.
How to protect yourself:
Never trust private messages from unknown users. Block and report them if necessary.
Be extremely cautious with links or files sent by strangers. Avoid clicking or downloading unless they are from official sources.
2. Scammers Impersonating Official Staff
Scammers may pretend to be platform representatives and message you privately after you post questions in official groups. They may claim they can help you claim rewards, remove account restrictions, or resolve issues—only to trick you into sharing sensitive information.
How to protect yourself:
Official staff will never reach out to you via private message first. Always verify identities through admin tags in the official group.
Anyone claiming to remove account restrictions or offer special assistance privately is a scammer—do not engage.
Our team will never ask for your password, SMS or email verification code, or Google Authenticator code. If you encounter such requests, please verify through our official support channel.
👉 CoinW Official Verification Portal
CoinW Official Verification - APP
CoinW Official Verification – Web
3. Fake Official Groups and Investment Scams
If you are added to unfamiliar groups—such as “futures groups” or “staking/DeFi groups” —do not trust them. These groups often consist of bots or fake users and promote fake projects like “token swaps,” “withdraw-to-earn,” or “scan to claim airdrops.”
How to stay safe:
Any unsolicited messages promoting investments, airdrops, or guaranteed profits are scams.
Do not join or trust groups promising “stable high returns,” “arbitrage strategies,” or “swap earnings.”
Avoid clicking links or following instructions from unknown sources.
4. Scams Through Private OTC (Over-the-Counter) Trades
If you plan to buy or sell USDT or others crypto currency, please avoid private or unofficial transactions. Scammers may contact you with offers to buy at high prices or sell below market value, sometimes claiming to be “official representatives.”
How to stay safe:
Never engage in private crypto trades with unverified individuals.
Always use trusted, official trading platforms for buying and selling.
5. Illegal or Suspicious Content
If someone shares inappropriate images or videos, advertises shady projects, promotes gambling, or offers illegal services such as “stealing coins,” or “black market coins,” do not engage or respond.
How to stay safe:
Immediately block the sender and report them to group admins by tagging @admin or using the platform’s report function.
Let’s Work Together to Keep Telegram Safe
Protect yourself and others by staying vigilant. Only trust official groups, verified admins, and secure platforms. When in doubt—don’t click, don’t trust, and always verify through official channels.